NW
Nathan W
1 reviews | Active since Jan 2019
04 Dec 2019, 08:33
Vodacom Fibre Doesnt help
I have called so many times to the call centre and no ones knows what's happening with my account. I am being billed even though I have closed the account months ago. Can someone please help me get my money back?
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
04 Dec 2019, 08:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Dec 2019, 08:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Dec 2019, 11:38Dear Nathan,
We tried calling you to no avail.
Kindly contact Fibre Team on *** ( free from a Vodacom simcard) for further assistance.
Regards, Vodacom Consumer Website Team
We tried calling you to no avail.
Kindly contact Fibre Team on *** ( free from a Vodacom simcard) for further assistance.
Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Dec 2019, 11:38
Official
Dear Nathan,
We tried calling you to no avail.
Kindly contact Fibre Team on *** ( free from a Vodacom simcard) for further assistance.
Regards, Vodacom Consumer Website Team
We tried calling you to no avail.
Kindly contact Fibre Team on *** ( free from a Vodacom simcard) for further assistance.
Regards, Vodacom Consumer Website Team
Best regards,