MG
Maricha G
1 reviews | Active since Oct 2018
12 Oct 2020, 19:58
Vodacom Fibre does not care about clients
Absolutely useless! We have been left without fibre for 4 days now, the Service Request has been escalated 3 times, referred to the manager twice now and to the technical team 5 times and yet nothing has been done! Client of 9 years who will be leaving on a bad end
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Vodacom's replyOfficial
13 Oct 2020, 06:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Oct 2020, 06:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team