Vodacom fibre, do not waste your time.

I have had fibre installed a full week ago but it still has not been connected. I have been advised by Vodacom support staff that it should have been connected within 24 hours of installation. In the meantime I am paying Vodacom for internet I am not recieving. I am actually paying Vodacom double seeing as I have had to buy extra data at ridiculously expensive rates in order to create a hot spot with my phone to be able to do my work. This is pathetic! How can it be so complicated!? I have phoned their fibre support every day for the past week to find out why it is not connected and everytime they tell me they will fix it that day, well it has been seven days and still no fix! I even spoke with support staff managers and they all say that they will escalate my claim from their side but with no success. I will not reccomend Vodacom fibre even to my worst enemy! I left my previous ISP because of poor service but the service I have recieved here is downright pathetic!