Vodacom Fibre - do not take it

I have had the worst experience with Vodacom Fibre having ignored all advice to the contrary choosing to believe their promises.

Had to do contract 3 times, had to follow up for installation, had to convince them where I was, had the installation date incorrectly supp****, had repairs take one month, they cannot get router operational, those requested to contact you don't, business takes place on their terms - which means there is no business, with verbal misrepresentation by sales reps, no flexibility, no care, no follow up, no work.

I have spent a fortune on everyone else's service EXCEPT Vodacom's to get data and still waiting for a working fibre connection which I cannot release to another supplier because Vodacom are still figuring out life.

Nearly 1 year since signing the contract, 3 months after installation, 2 months after additional reference numbers and multiple escalations, 1 week after a cancellation request still not a single MB received and no feedback on follow up! Escalations mean nothing and the best telephone agents can do is email someone on your behalf.

Great fun trying to leave a non-existent service. Has cost me time and money!