1 reviews | Active since Jan 2025
Vodacom Fibre - DO NOT DO IT - After sales service STINKS!
Vodacom Fibre...DO NOT DO IT. I've relocated recently and signed up for a Vodacom Fibre contact and it has been a nightmare from the start, the customer service is abominable. The router delivery was a stuff-up as numerous customer service agents were unable to input an alternative delivery address to the service address. Then the VUMA line activation was not done properly and now I have no internet and the various customer service agents I spoke to on 31.12.2024 and 01.01.2024 requested information and promised action, but NOTHING. And best of all, today (02.01.2025) the customer care line, which is the only means of communication with Vodacom fibre is running in loops and I can't even get through to a customer care agent. Saying I'm not amused is an understatement. I ready to cancel all Vodacom products!
