SD
Seth D

1 reviews | Active since Aug 2019

07 Nov 2020, 11:41

Vodacom Fibre Dissatisfaction

Vodacom's Fibre Department most pathetic service ever. Have been trying to sort out a Fibre Relocation since 28/09/2020 and to date absolutely no success. Their Consultants over promises and under delivers. I need to have this escalated as their self help options or speak to a consultant is completely useless!!

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Replies (1)
Vodacom
Vodacom's reply07 Nov 2020, 16:01
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team