DW
Damain W

1 reviews | Active since Nov 2015

23 Mar 2021, 06:51

Vodacom fibre dispute

Vodacom over charged me for my fiber and do not want to credit my money back. Launched a complaint with ***-263850 still pending. Since last month I have been waiting for Clint @ Vodacom to resolve this issue, still no luck. Will most definitely cancel services with them. My 1st and last time doing business with Vodacom would not recommend them.

0
Replies (2)
Vodacom
Vodacom's reply23 Mar 2021, 07:04
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team
Vodacom
Vodacom's reply23 Mar 2021, 07:05
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team