TM
Thandile M
1 reviews | Active since Jan 2020
22 Sept 2022, 13:02
VODACOM FIBRE- DISCONNECTED FOR ALMOST A MONTH - WORSE EVER CUSTOMER SERVICES
VODACOM FIBRE HAS YET AGAIN FAILED TO RECONNECT MY FIBRE WHICH HAS BEEN DOWN FOR A MONTH. THEIR TERRIBLE AND WORST EVER CALL CENTRE *** HAS SENT ME FROM PILLAR TO POST SEVERAL TIMES. ABOUT 3 MONTHS, THEY TOOK A MONTH AND 3 WEEKS TO RECONNECT THE SERVICES. tHEY HADE COMPROMISED MY BUSINESS SEVERELY. i AM IN LOSS OF WORDS
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Vodacom's replyOfficial
22 Sept 2022, 13:52Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply22 Sept 2022, 13:52
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team