Vodacom Fibre Disaster !!!

Horrible customer service !!! I have a fibre account with Vodacom that I took out in 2020. In Dec 2022 there was ********** activity on my account. Someone in took out a cell phone using my account. I reported this to Vodacom in Jan . Vodacom suspended my fibre account without even contacting me due to the ********** cell phone account. I phoned Vodacom to resolve the issue, they said it was resolved and re-instated my fibre account. On the 30 Jan'23 my fibre was disconnected again. When I called Vodacom they again informed me that it was disconnected due to the ***** that they had supposedly resolved on the 9th of Jan'23. They did not resolve the issue, instead they keep on transferring my call from one department to the other. Vodacom does not care about it's customers and their employees are not trained to resolve customer queries efficiently!!!