VD
Vho D

1 reviews | Active since May 2019

24 Oct 2020, 10:22

Vodacom Fibre Destroyed My Pavement

Vodacom fibre installed fibre into my home, removed my pavement and told me they will come back and fix it. A month later my pavement hasn't been fixed. Contacted customer support, they told me to send them evidence. A week later they closed thr ticket saying it was resolved. Planning to terminate the contract just because of this. I can't pay you my money and still be undermined. I've done enough.

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Replies (1)
Vodacom
Vodacom's reply24 Oct 2020, 11:56
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team