Vodacom Fibre Dept is Terrible

I have requested Vodacom for a relocation of my Fibre services to a new address on the 07/07/2020. I was informed that I needed to give them 30 days notice before the relocation could take place which I had an issue with since no one informed me when I signed up for a fiber contract. I am working from home and need internet to perform my duties and meetings. If I knew that it was required of me to inform Vodacom 30 days in advance for a relocation I would have done so. I have called on numerous occassion for them to give me timelines as the cost to buy data is too much. A call centre agent suggested that if I cannot wait for 30 days I might as well cancel the contract. Is this how vodacom resolves matters? today they said it might even take further 2 weeks but my account is debit and I have no internet. The worst service and insensitive agents they have. their service is beyond terrible.