Vodacom fibre department’s horrible service

I am extremely dissatisfied with the service I’m receiving from Vodacom fibre department. On the 25th April I decided to have a second fibre line and submitted my request with Vodacom, firstly the agent who was assisting me Paroosha Naidoo didn’t take my address down correctly as a result on the 30th of April when the technician came out to instal they went to the incorrect address. I have been calling daily to try get this matter resolved and each time someone calls me back the address is still incorrect. Today I received a call that my router is being delivered however I already had my router delivered to me a month ago. So I’m sitting with two routers and still no fibre installed. Their service is just terrible and they have a bunch of *********** staff working at their call centre. This us really disappointing and they can com collect their routers as I am no longer interested in doing business with them