TM
Themba M
1 reviews | Active since Aug 2009
13 Mar 2021, 15:01
Vodacom Fibre department poor service
Very poor service from Vodacom fibre sales consultants. I have spoken to six different consultant wrt oustanding installation of a rooter after renewing fibre contract.
I even emailed their customer care department and all have failed.The installation was scheduled for 20th February 2021.
Still waiting...
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Vodacom's replyOfficial
13 Mar 2021, 16:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply13 Mar 2021, 16:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team