ZJ
Zukile J
1 reviews | Active since Sept 2017
19 May 2021, 14:18
VODACOM FIBRE DEPARTMENT IS A ****** ****
I signed up for Vodacom Fibre in March, an interim Lte Router was sent to me at the end of March and I was told that the fibre would be installed in a week or two. I have been waiting in the dark, and calling them several times only to get empty promises. This is the second review, last week I wrote a review to complain about the same thing and I got a call from their consultant who made the same empty promises as well. He said he was gonna follow up with the fibre department and get back to me but even now I'm still in the dark.
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Replies (1)Vodacom's replyOfficial
19 May 2021, 21:38 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 May 2021, 21:38
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
