Vodacom Fibre Department

Terrible service from the customer care department for Vibre. I relocated, placed the sales order for relocation eventually after numerous calls as the consultant couldn't pick up the address. Called every day from the time of moving in and every time a different answer from a consultant. Was asked to send the same documents more than once and never received feedback as promised. After days of calling and so many different answers, finally get told my line is active but Vodacom is down in my area. Why all the stories and other answers if this was the problem. I am still to date waiting for connection and feedback with the timeframe...yet I pay for a full month of service. The service was terrible and being a vodacom customer for over 10 years I am considering changing service providers. Something needs to be done about the communication in the customer care department and correct information being given. I would not recommend this service to anyone.