Vodacom Fibre

Vodacom Fibre accounts department is absolutely useless. First they sell me Fibre saying as I am currently a Vodacom customer my speed with automatically double without an extra charge to that no happening, therefore I canceled the Fibre immediately as it's a complete waste. For me having to be phoning and emailing constantly regarding the cancelation, to having no feedback, getting billed for something they disconnected already on their side. Now showing I am outstanding, which is going to land up affecting my credit sore due to their lack of service. This has been an ongoing issue since the 12 December 2020. Heather Janse van Rensburg who is to be handling my account is never available to take my call and never replies to my mails.. Regret ever making use of Vodacom. Worst service ever