JH
Jamie H
1 reviews | Active since Oct 2023
23 Oct 2023, 13:22
Vodacom Fibre
My fibre premium increased dramatically on 1 Sept 23.
The following service requests are applicable:
SR 230902 -42014 dated 2 Sept 23 SR 230922 - 481794 dated 24 Sept 23 SR 230929 - 500214 dated 29 Sept. 23 SR *** - 564809 dated 19 Oct 23
All these enquiries and no, nada, zilch from Vodacom.
I want to cancell your **** service and send me a refund!!!
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
23 Oct 2023, 14:06Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply23 Oct 2023, 14:06
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
JH
Jamie H's updateReviewer Update
30 Oct 2023, 19:03Well I never received anything and neither Morgan Bell who I used.
JH
Jamie H's update30 Oct 2023, 19:03
Reviewer Update
Well I never received anything and neither Morgan Bell who I used.
JH
Jamie H's updateReviewer Update
30 Oct 2023, 19:14I can get a 20/20 package fron Vox using Vumatel at same price I was paying at your thieving co. Please go back to my complaints and see my request to cancell. Be honest for a change!
JH
Jamie H's update30 Oct 2023, 19:14
Reviewer Update
I can get a 20/20 package fron Vox using Vumatel at same price I was paying at your thieving co. Please go back to my complaints and see my request to cancell. Be honest for a change!
JH
Jamie H's updateReviewer Update
05 Dec 2023, 09:46I got a refund which I dont agree with, pse send recon.
You stated that my contract ends the end of November.
So why on earth would you send Vumatel a line release date of 9 December???
What is wrong with you?????
You stated that my contract ends the end of November.
So why on earth would you send Vumatel a line release date of 9 December???
What is wrong with you?????
JH
Jamie H's update05 Dec 2023, 09:46
Reviewer Update
I got a refund which I dont agree with, pse send recon.
You stated that my contract ends the end of November.
So why on earth would you send Vumatel a line release date of 9 December???
What is wrong with you?????
You stated that my contract ends the end of November.
So why on earth would you send Vumatel a line release date of 9 December???
What is wrong with you?????