1 reviews | Active since Sept 2016

09 Feb 2021, 13:20

vodacom fibre

hi my name is Lisa,i placed an order with Vodacom since November ive been following up with them with no luck,the customer service from vodacom is so poor and as i am writing this complaint im actually on hold with a consulatant its been 54 mi nutes since she put me on hold because i asked her to put me through a manager,the consultant name is Lolo and now she got back to me and said she spoke to her manager he will get back to me and she dropped the call on me , the service from vodacom is so bad,

the first order was cancelled by vodacom and now i have placed another order and no one is helping me about that.

my number is ***

someone from vodacom please do call me otherwise i wont stop writing reviews about your poor service

0
Replies (1)
Vodacom
Vodacom's reply09 Feb 2021, 14:05
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team