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Drusilla M
1 reviews | Active since May 2026
19 May 2026, 12:43
vodacom fibre
Worst experience ever with Vodacom fibre. Since Friday 15th May I have been without wifi , till today the 19th May still no resolution I have been calling to follow up with vodacom they don't call back I have been told to reboot my fibre 20 times already and today they still troubleshooting . When you ask for a manager you never have access to them, how do u run a business when you have no managers to assist clients ? I will never recommend your services to anyone.
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Vodacom's replyOfficial
19 May 2026, 14:25 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 May 2026, 14:25
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team