Vodacom fibre

I have not had any internet connection since Saturday the 29th of July. I reported it Monday morning on the 1st of July and was told a technician would be contacting me shortly. After multiple calls a technician finally came to my apartment on the 8th of July to fix my connectivity issues. The WiFi still is not working even after multiple calls to Vodacom. I keep getting told to restart the WiFi and when it doesn’t work I’m told someone will be in contact shortly and no one calls. I’m very dissatisfied with this service.