Vodacom Fibre

Something that seemed like a very easy task is now turning into a nightmare! We have been battling with Vodacom Fibre for almost 2 months now, and still no wifi! I call Vodacom at least twice a day, all the agents promise to get the info from the back office and get back with the details, sadly they never do. We seem to have a technician in the estate daily but no luck to get us up and running. Sadly they have the monopoly in the estate and we cannot use another provider for fibre. The level of service received from Vodacom is absolutely PATHETIC to say the least. Complaining here will be my last resort in the hope that it will get the attention needed!