Vodacom Fibre Customer Service Challenge

We signed a Vodacom fibre contract in November and have had nothing but frustration since then in trying to complete the installation. Vodacom's advertised fibre number ( ********** ) refers you to sales or fibre. Nobody ever answers the fibre option #2. Sales option #1 can't assist, other than providing an alternative number. There is never a manager available to speak to, and they never return the call when requested to. The alternative number ( ********** ) provided by the sales department simply advises you that they are unable to take your call, and then cuts you off.

I've emailed ********** but have had no response from them either.

If Vodacom receives this note, it would be greatly appreciated if you would contact me so that we can conclude this, and I can begin to pay you for, and begin enjoying, your fibre services. Alternatively, if anybody else can advise me what the secret is to getting some service from Vodacom, I'd appreciate it.