1 reviews | Active since Apr 2012
Vodacom Fibre - Customer service
Vodacom Fibre service is non-existent. You log a request and in almost 2 weeks have 0 response. You pay for a 50Mbps line but are getting 4.99Mbps speeds.
The only time you seem to get any form of service is after you speak to an executive within Vodacom. Truly have never seen customer service as terrible as Vodacom, they couldn't care less.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We regret taking note of your experience, thank you for taking my call. A message has been sent to the FTTH management team for review and feedback. We have requested that they make contact with you soonest.
We apologise for any inconvenience caused.
Regards
Moddy
Good day
We regret taking note of your experience, thank you for taking my call. A message has been sent to the FTTH management team for review and feedback. We have requested that they make contact with you soonest.
We apologise for any inconvenience caused.
Regards
Moddy