MB
Marius B
1 reviews | Active since Dec 2018
09 Dec 2018, 09:45
Vodacom Fibre customer care Sucks!
My fibre has been cut off since the 30th of November and I still can get it connected. Despite my account has been fully paid, my service got cut off for some unbeknown reason. I was away until Friday so coins only call after 5pm, Now it’s the weekend and no one has the power on a weekend to reconnect the service. This quite frankly is a disgrace. What pathetic customer care from Vodacom Fibre ?
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Vodacom's replyOfficial
10 Dec 2018, 07:09 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Dec 2018, 07:09
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team