ZS
Zahedd S
1 reviews | Active since Apr 2021
21 Apr 2021, 17:37
VODACOM FIBRE !!!! CUSTOME NO SERVICE !!!
Where do I start...worst experience ever... they hide behind their 48 hour policy, which is poor turnaround time by any standards. Thereafter deflect problem to Openserve and after Openserve makes a call out and confirms the issue is on the Vodacom side ...they go silent...FOR A MORE EXPENSIVE COMMODITY THAN OTHER SERVICE PROVIDERS ... I will also look at moving my 3 REDVIP mobile accounts !!!!! I HAVE USED MY DATA BUNDEL FOR SCHOOL AND WORK !!!
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Replies (1)Vodacom's replyOfficial
22 Apr 2021, 07:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Apr 2021, 07:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
