Vodacom fibre ******

******* The worst service providers ever. They charge you for a service not provided. Communication emails don’t work.You cancel and they say they didn’t receive it, then carry on charging you for something you know that was cancelled and confirmed. Cancellation emails don’t work. Microsoft send it back So I spoke to two ladies and was told to send a service request. They in denial I never spoke to them. They charge you an installation fee of nearly R2k when everything is there just to check there are boxes to plug in their modem. Outage problems. Account issues that have not been resolved and carry on charging us. I just cancelled because the *********** behaviour and no customer service due to their lack of patience and understanding the customers problem .../ they fight with you they say they will call you back because they cannot find why there’s a problem, nobody wants to help but just grab your money and run ...

I have emails to prove they are in the wrong. I have had the CEO department email me and was told take it to the consumers act and you will have to pay because you in the wrong here.... they won’t admit to the faults and their system is flawed. The consumer is automatically guilty. Fed up

Oh and I just cancelled and my bill is R12k+