Vodacom fibre couldn't care less about clients, just our money

I relocated from jhb to cape Town and apparently it takes 30 days turn around to install a fibre line I already have been paying for,I work from home and need the internet to to do the work but Vodacom refuse to install until the 30 days are up, you are messing with my livelihood here, I asked the idiot agent don't you care about losing customers coz I'll go to MTN, he didn't care, seems like that's the attitude with Vodacom and its clients.