JW
Jannie W

1 reviews | Active since Mar 2026

12 Mar 2026, 06:15

Vodacom Fibre Contracts with PS 5 a nightmare

I Changed Fibre to Vodacom to take advantage of the PS 5 deal they advertise all over .Not only did they messed that up it took 3 weeks for them to deliver me the router ( they claim 24 hours).I also did not get feedback about the Ps 5.After numerous calls with no real awnser the call centre told me they are out of stock since January. They don't tell you this when you app****, promising it within a couple of days.Why still advertise if they know they can't provide the PS5. They also could not give me a date when it will be available. Really not on.

0
Replies (3)
Vodacom
Vodacom's reply12 Mar 2026, 09:56
Official
 Dear Customer, 

 Thank you for making us aware of your complaint. 

 Kindly be advised that a consultant will make contact with you in due course to assist with your query. 

 ***Please note*** Beware of phishing ****s. 

 Vodacom will not contact you via Whatsapp to request your personal details 

 Regards, 
 Vodacom Consumer Website Team 
JW
Jannie W's update12 Mar 2026, 09:58
Reviewer Update
More stories or is their stock
JW
Jannie W's update16 Mar 2026, 11:03
Reviewer Update
Since the 12 of March I got a reply from vodacom that someone will be in touch.it 4 days later with no response.Serious Vodacom