MM
Morne M
1 reviews | Active since Jun 2020
30 Jun 2020, 15:26
Vodacom fibre contractors
Repost... This complain was lodged 23 June. Dean from customer services contacted me 25 June informing me the appropriate person will contact me. To date nothing has happened nor was I contacted. Vodacom has contracted Maluleke Telecoms to lay fibre cables in my area January already. The contractor damaged my paving and simply say they can not find the bricks to fix my paving. I have tried numerous occasions to get responses to how and when my paving will be fixed with no luck. Vodacom should re-evaluate who they use to install their infrastructure!
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Replies (1)Vodacom's replyOfficial
01 Jul 2020, 06:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2020, 06:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
