1 reviews | Active since May 2018
Vodacom Fibre Contractor
Absolutely useless contractor used by Vodacom. My installation appointment was set for 24 May 2018 at 13h00. Contractor arrived at 15h00, worked until 16h11 and said that they cannot finish the installation as vodacom only pays them until 16h00. After much discussion we agreed that they can return the next day at 8h30. Well guess what, 8h30 came, 10h00 come and still no one. Phoned Fibre call center, lady informed me that she will contact them so that they can phone me. Did not even made an effort to contact me. I had to take 2 days off work to get this done and they are WASTING MY TIME!!! This is pathetic and frustrating. Vodacom get other contractors as you will be receiving numerous complaints.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
