VODACOM FIBRE CONTINUES TO DISAPPOINT!!!!!!!!

Vodacom Fibre does not actually deserve even 1 star! After waiting 2 months for my Fibre relocation and installation I can't seem to get internet connection because yet again there's just no customer care. I have been calling Vodacom Fibre everyday since the installation was done and I keep getting excuse after excuse as to why my line has not been activated. The team leader called in to assist with my query proved just as useless as the consultants because there's not much else they can say or do to assist and so I struggle to understand why they are even called a team leader! It's utterly nonsensical that a line installed on the 28th May is still NOT activated, despite Vodacom Fibre telling me that it takes 24 to 48 hours to activate. I am so sick and tired of Vodacom and their incompetence and disregard for customers. I have paid fully for April and May despite not getting the service that I am paying for and all they keep telling me is that I must wait!!!! I could not get assistance from the so called team leader and cannot even speak to anyone above them because apparently customers are not allowed to speak to anyone above the team leaders! Accordingly I will then be filing a complaint with the Ombudsman and ICASA because vodacom cannot continue treating customers like this!