DB
David B
1 reviews | Active since Jul 2009
13 Jul 2021, 11:01
Vodacom Fibre Contact Centre is useless
Vodacom not returning my call on a request , when the Fibre is down I an unable to work or use my Fibre , I have spoken to numerous agents to have a Team leader or someone higher to call me back . I would like a solution to when this line goes down , as when i call to report the line down , there is no ETA given when the issue would be sorted . CALL ME ,
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Vodacom's replyOfficial
13 Jul 2021, 13:07Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Jul 2021, 13:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team