LE
Leon E

1 reviews | Active since Jan 2023

22 Jan 2023, 11:46

Vodacom fibre connectivity .

A Vodacom consultant did eventually contact me on Friday 20-01-2023.The lady was very friendly and did her utmost best to try and resolve the problem. We did do some setting changes to the router. It was a little bit better for part of the day, but later It was back to little or no internet connectivity. I will however be terminating my contract with Vodacom and will be using another service provider.

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Replies (1)
Vodacom
Vodacom's reply22 Jan 2023, 15:57
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team