Vodacom fibre connection ****!
Had Fibre installed Dec 2017. Everything was fine until the last week in Feb 2018 the line connection is intermittent. Websites open the next moment they dont. My ping has increased with online games.
The call center said I should email the problem, when I emailed they said I should phone the call centre. It’s a ****ing circus.
Vodacom customer service - Mthuthuzeli George
Oh and they got my name/surname wrong when they emailed me??? Do they even have st 5 ??? As my name is at the bottom of my mail.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team