MM
Molebogeng M
1 reviews | Active since Aug 2022
14 Jan 2025, 10:36
Vodacom Fibre connection is down
Vodacom fibre has been down since Saturday and each time one calls the contact centre you get a different story. The SLA that they mention when they log a ticket has lapsed however our service has not been restored. POOR SERVICE!!!!
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Vodacom's replyOfficial
14 Jan 2025, 12:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2025, 12:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MM
Molebogeng M's updateReviewer Update
15 Jan 2025, 10:43Our service has been restored finally
MM
Molebogeng M's update15 Jan 2025, 10:43
Reviewer Update
Our service has been restored finally