FM
Faith M
1 reviews | Active since Aug 2010
16 Aug 2021, 08:35
Vodacom Fibre Connection is a JOKE
I have been disconnected since Friday, the 13th. I have phoned vodacom fibre support *** numerous times and got no assistance.
All the agents logged a service request yet I only received 1 SR number. I was unable to work on Friday due to being disconnectes every 5 mins.
Today is a Monday and I haven't received any feedback. Again I phoned in and my call was dropped by a Karabo, who then called me back only to transfer me to a line that rang until it disconnected me.
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
16 Aug 2021, 09:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply16 Aug 2021, 09:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
FM
Faith M's updateReviewer Update
16 Aug 2021, 10:11What does in due course MEAN? I AM NOT ABLE TO WORK.....I'VE BEEN WITHOUT CONNECTION SINCE FRIDAY?
VODACOM SERVICE HAS INDEED GONE TO THE DOG GRAVEYARD.
VODACOM SERVICE HAS INDEED GONE TO THE DOG GRAVEYARD.
FM
Faith M's update16 Aug 2021, 10:11
Reviewer Update
What does in due course MEAN? I AM NOT ABLE TO WORK.....I'VE BEEN WITHOUT CONNECTION SINCE FRIDAY?
VODACOM SERVICE HAS INDEED GONE TO THE DOG GRAVEYARD.
VODACOM SERVICE HAS INDEED GONE TO THE DOG GRAVEYARD.
FM
Faith M's updateReviewer Update
17 Aug 2021, 09:44LET'S DO EACH OTHER A HUGE FAVOR AND NOT WASTE EACH OTHER'S TIME.
CANCEL MY CONTRACT. I ASKED THE GUYS ON *** THE SANW THING AND NOTHING.....CANCEL THE CONTRACR AND SEND ME A CONFIRMATION OF THE SAME....
CANCEL MY CONTRACT. I ASKED THE GUYS ON *** THE SANW THING AND NOTHING.....CANCEL THE CONTRACR AND SEND ME A CONFIRMATION OF THE SAME....
FM
Faith M's update17 Aug 2021, 09:44
Reviewer Update
LET'S DO EACH OTHER A HUGE FAVOR AND NOT WASTE EACH OTHER'S TIME.
CANCEL MY CONTRACT. I ASKED THE GUYS ON *** THE SANW THING AND NOTHING.....CANCEL THE CONTRACR AND SEND ME A CONFIRMATION OF THE SAME....
CANCEL MY CONTRACT. I ASKED THE GUYS ON *** THE SANW THING AND NOTHING.....CANCEL THE CONTRACR AND SEND ME A CONFIRMATION OF THE SAME....