KS
KhulisuJobe S
1 reviews | Active since Dec 2015
02 Mar 2022, 12:43
Vodacom Fibre connection
My home Fibre has been down for over 2 days for the second time in 7 days. I have been phoning Vodacom spending countless times on the phone wasting my money on calls and still it has not been sorted. They are not even giving an ETA. They just do not care.
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Replies (2)
Vodacom's replyOfficial
02 Mar 2022, 14:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply02 Mar 2022, 14:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
KS
KhulisuJobe S's updateReviewer Update
02 Mar 2022, 15:09it was actually 2 times in the past seven days!
KS
KhulisuJobe S's update02 Mar 2022, 15:09
Reviewer Update
it was actually 2 times in the past seven days!