NR
Naseerah R
1 reviews | Active since Jun 2023
04 Jun 2023, 13:07
Vodacom Fibre Complaint
Vodacom Fibre has terrible service. Extremely disappointed for the past 2 years of having them. The amount of outages are crazy, it feels like I'm paying for nothing. I spend most of my time calling in and reporting to MWEB, then wait for them to pass out the query, once I've experienced an absolute mess with their services with 21 days down time
Please up your game on fibre services
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Vodacom's replyOfficial
04 Jun 2023, 15:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2023, 15:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team