Vodacom Fibre - CLEARLY HAVE ENOUGH CLIENTS

Vodacom Fibre has clearly got no clue about what is going on with their client accounts. My fibre line (that we have had active for nearly 2 years!) was disconnected.... No call, no notification just disconnected!! When calling in to resolve, the service was appalling to say the least with being involved in a back-and-forth blame game between Vumatel and Vodacom Fibre and basically being expected to mediate between the two!! Then, several pillar to post calls later, I was promised that the Client Service Manager would call me back a half an hour later and I am still waiting for that call too!