Vodacom Fibre Centurion Pretoria Customer Service is the most Shocking Service

There was a Vodacom Fibre promotion a "Vodacom" gazebo was outside my complex in Centurion, Pretoria. The gentleman "Vodacom Fibre Manager" introduced himself by the name Cuthbert *** and asked the Vodacom lady Faith *** to come to my unit and requested me to complete a Vodacom Fibre application form. Without any written or telecom communication from Vodacom or their representatives I received a call from the fibre installation man, who come and installed the fibre and soon thereafter received a call from Ram who delivered the router. I then called the Vodacom Fibre Manager who told me to call Vodacom Fibre Call Centre *** to get connected. Since the 21st of October 2022 I have been calling the Vodacom Fibre Call Centre and the Vodacom Fibre Manager "Cuthbert" just about every day and the "Customer Service" has been pathetic, the most shocking service I have ever received from a network supplier. They all promise to sort it out and call me back, but nobody takes ownership or even bothers to call back. The Vodacom reference number received the 21/10/2022 is SR***