Vodacom fibre centre

This is a follow-up on my Vodacom fibre experience. It took a review via Hello Peter for Vodacom to assist me with a fibre issue! However, the service remains **********. More than 150 calls to vodacom and multiple hours on the phone with them, the service still remains useless. If you take a fibre plan out with Vodacom, be prepared to go weeks without connectivity (all while still paying for it). Technicians promise to get back to you, superiors don't log issues and send out tickets but instead blame Vumatel for delays. I am beyond disappointed at the level of service and i advise selecting a an alternative service provider. However, hats off to Vumatel for their speedy service.