BJ
Brendon J
1 reviews | Active since Jan 2024
04 Jan 2024, 13:12
Vodacom Fibre
Hi guys please need help canceling my Vodacom Fibre network deal. I have metro fiber deal and Vodacom not allowing me to cancel the contract i paid them full and i don't understand why should i say with them. They are charging me R2500 for a modem i don't use and i only use the router that was provided to me and they a dedicated every month.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
04 Jan 2024, 14:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 Jan 2024, 14:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
BJ
Brendon J's updateReviewer Update
31 Jan 2024, 12:14Thanks to the Vodacom fibre support team for the amazing job and i really appreciate your guys and your team. Have a blessed new year🙏
BJ
Brendon J's update31 Jan 2024, 12:14
Reviewer Update
Thanks to the Vodacom fibre support team for the amazing job and i really appreciate your guys and your team. Have a blessed new year🙏
BJ
Brendon J's updateReviewer Update
14 Nov 2025, 07:46Hi Vodacom Team here my vodacom account number I***. These still a missing payment on my credit profile I got a paid up letter from you guys and made a full payment on October but it's still on my credit profile cells number ***
BJ
Brendon J's update14 Nov 2025, 07:46
Reviewer Update
Hi Vodacom Team here my vodacom account number I***. These still a missing payment on my credit profile I got a paid up letter from you guys and made a full payment on October but it's still on my credit profile cells number ***