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1 reviews | Active since Jun 2017

02 Jul 2018, 09:22

Vodacom fibre - Cape Town. Line active since March, no billing

Another billing cycle ends, another month I have to phone in, get reference numbers and never get any meaningful feedback.

I have battled with Vodacom since last year. In about March I finally got my fibre line activated in my complex and just haven't been billed since. What is going on??

0
Replies (1)
Vodacom
Vodacom's reply02 Jul 2018, 09:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team