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Ashwin D
1 reviews | Active since Jun 2018
09 Jan 2019, 10:00
Vodacom fibre cannot be cancelled
Vodacom continues to ***** my money despite a hello peter review. SO180 ********** 91 still not cancelled even though vodacom **** and said it was...
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Replies (3)0
Replies (3)
Vodacom's replyOfficial
09 Jan 2019, 11:40 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Jan 2019, 11:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
10 Jan 2019, 08:26Dear Ashwin,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Vodacom's reply10 Jan 2019, 08:26
Official
Dear Ashwin,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
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Ashwin D's updateReviewer Update
13 Feb 2019, 13:48Hi, i am waiting for the refund promised by the consultant i believe it was to be 14 days..i may be mistaken please contact me to finalise dates..thank you
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Ashwin D's update13 Feb 2019, 13:48
Reviewer Update
Hi, i am waiting for the refund promised by the consultant i believe it was to be 14 days..i may be mistaken please contact me to finalise dates..thank you