Vodacom Fibre CANCELLED

Item: Vodacom
Rating: 1
Author: Fiona A

I am receiving a bill for a service I never received.The installation was done on the 26th June 2023 but it was not operational and we advised it would take another 2 weeks to be operational so we cancelled on the 29th June 2023.

The order number for the cancellation is:SO***.

All the hardware is waiting to be picked up but nobody has bothered to collect

Helpful (0)

Replies (1)

Vodacom's replyOfficial

08 Sept 2023, 14:17

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply08 Sept 2023, 14:17

Official