Vodacom fibre cancellation department is up to ****!!!!!!

Vodacom Cancelling of fibre. I actually cant believe how **** Vodacom's service has been. I was on a month to month contract so that I could cancel in a months notice. I cancelled on the 1st of March and Vodacom is still taking money out of my account. and every time to try to get hold of them they say we can email them and they will get back to you. 3 months I'm still waiting. I wonder if this review will actually get me some actual service.