IJ
I J
1 reviews | Active since May 2021
04 May 2021, 09:40
Vodacom Fibre Cancellation
Cancelled my fibre contract today only to be advised by vodacom that my 30day contract cancellation will start on the 1st of the next month. Today its the 4th, so I have to pay them at the end of this month as well as next month. Was told that this was written in the contract, 2 years ago.
Well done vodacom, I feel cheated and ******.
Now I am forced to stay with you, just a little bit longer, while I will have 2 service providers at the same time.
Wish I could donate the data.!
Helpful (0)
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Replies (1)Vodacom's replyOfficial
04 May 2021, 11:08Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply04 May 2021, 11:08
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
