HT
Hele T

1 reviews | Active since Jun 2021

09 May 2026, 11:49

Vodacom Fibre cancellation a nightmare

Vodacom fibre. Be extremely cautious of opening an Vodacom fibre line. It is basically impossible to cancel. And they make sure they don’t give you any information on their bills on how to cancel. The mail address is incorrect. If you cancel in time they only get back to you after the required 1st of the month to make sure they get an extra months payment out of you. Beware.

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Replies (1)
Vodacom
Vodacom's reply09 May 2026, 11:57
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
Vodacom Consumer Website Team