Vodacom Fibre cancellation

I have recently canceled my Fibre SP service with Vodacom due to the overall bad experience and customer service standards that are on the floor.

The cancellation notice confirms that the internet services will be canceled at 01 July 00:00. They have now disconnected the service but in the backend they have not released the line so the new SP can take over and provide me with internet services. they are deliberately not releasing the line to delay the switch. When I made a call I was told this will need to go to the operations team and it will take 24 to 72 hours. I dont have 24 hous, I need the line released with immediate effect

I dont have 24 hours to wait, this is way of Vodacom exercising their power on me even though I have made it clear to mutually separate.