DC
Dolf C

1 reviews | Active since Aug 2012

02 Dec 2020, 10:35

Vodacom Fibre cancelations issues

I am trying to move from Vodacom as ISP to a new ISP due to poor service, now Vodacom is not releasing the line back to Vumatel and the new ISP can not take ownership. It has been a struggle for 11 months now.

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Replies (1)
Vodacom
Vodacom's reply02 Dec 2020, 11:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team